Refund Policy
Last updated: October 19, 2026
This Refund Policy describes how refunds work for BroodDay Pro purchases, which are processed by Stripe. It is part of our Terms of Service.
The short version: try everything free first — every user gets a free 14-day full-Pro trial with no payment required. Subscriptions can be cancelled any time and stay active until the end of the paid period. Because Pro is delivered instantly as a digital service, payments are generally non-refundable, except where the law requires otherwise or where we make an error.
1. Free Trial — Never Charged
Every user receives a free 14-day full-Pro trial at no charge, with no payment method required. If you do not purchase Pro, nothing is ever billed. We encourage you to use the trial to make sure the app is right for you before paying anything.
2. Monthly and Yearly Subscriptions
- Subscriptions ($5.99/month, $49.99/year) renew automatically until you cancel.
- You can cancel at any time with the self-serve Cancel Pro button in the app's subscription settings. Cancellation takes effect at the end of your current billing period — you keep Pro until the time you paid for runs out.
- We do not issue partial-month or partial-year refunds for cancelled subscriptions, except as required by applicable law. Cancelling stops future charges; it does not refund the current period.
- If a renewal charge occurs after you cancelled (for example, due to a processing delay), contact us and we will refund it.
3. Pro Lifetime ($119.99 One-Time)
- Pro Lifetime is a single one-time payment for permanent Pro access. It is not a subscription and never renews.
- Because access is granted immediately and permanently on purchase, lifetime payments are non-refundable, except as required by applicable law.
4. Billing Errors and Unauthorized Charges
Mistakes happen and fraud exists. If you believe you were charged incorrectly, charged twice, or charged without your authorization:
- Email us at [email protected] with the email address on the account and the charge details.
- We will investigate promptly and refund any charge that resulted from our error or that was genuinely unauthorized.
5. How Refunds Are Issued
- Approved refunds are issued through Stripe to the original payment method.
- Refund timing depends on your bank or card issuer, typically 5–10 business days after we issue it.
- If a refund is issued for a subscription payment, Pro access for that payment ends when the refund is processed.
6. Contact
Refund questions: [email protected]. Please include the email address used at checkout so we can find your purchase quickly.